DITM
Field Service Management
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v 5.0.0
DITM Mobile
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βΉ
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π§ Repair
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Assign Technician
Select Technician
β Remove Assignment
βΉ
New Ticket
βοΈ Edit
β³ This ticket is
PENDING
β JO Number, Ticket Number and Account No. are not required yet. Fill them in when the ticket is completed.
Job Order Info
Status
PENDING
IN PROGRESS
COMPLETED
FAILED
Type
Installation
Repair
Relocation
Upgrade
Disconnection
Date Installed
JO Number
Account No.
Ticket Number
Auto
Subscriber Info
Subscriber Name *
Contact No.
Location / Address
Technician
Remarks
Plan
Plan
β Select β
β±700 Basic
β±999 Standard
β±1,299 Premium
Monthly Fee (β±)
Equipment & Serial Numbers
ONU Serial Number
π·
FOC Serial No.
π·
NAP Details
Materials Used
Save Ticket
Delete Ticket
βΉ
Inventory
β³ Reset
οΌ
Stock
Replenishment
ONU S/N
FOC S/N
‹
Sales Tracker
Overview
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By Installer
‹
Installers
＋
My Tickets
β Live
0
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β±0
Commission
π¦
My Mats
π Assigned
β All Installs
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In Progress
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π
Tickets
π
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π¦
My Mats
βοΈ
Settings
×
Ticket Details
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Save Update
×
Add Installer
Full Name *
Mobile Number *
Passcode *
Commission per Install (₱)
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Save Installer
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Search
π
βΉ
Account Settings
Change Mobile Number
Current Mobile Number
New Mobile Number
Confirm New Number
Passcode (to confirm)
Update Mobile Number
Change Passcode
Current Passcode
New Passcode
Confirm New Passcode
Update Passcode
πΎ Backup & Restore
Export all your data as a
JSON backup file
before updating the app. Restore it anytime to recover your data.
β¬ Export Backup Now
β οΈ Restore will
overwrite all current data
with the backup file. Make sure you export a fresh backup first.
Restore from Backup File
π
Tap to select a DITM backup .json file
βοΈ Cloud Sync (Firebase)
Checking connectionβ¦
All your data syncs automatically across all devices in real-time. Technicians see their tickets the moment you assign them.
π Force Sync Now
βΉοΈ App Info
Version
Build Date
Total Tickets
Last Backup
πΎ
Backup Reminder
It has been a while since your last backup.
β¬ Backup Now
Remind Me Later
β οΈ
Confirm Restore
This will
replace all current data
. This cannot be undone.
Cancel
Yes, Restore
Γ
Monthly Replenishment
βοΈ
Edit mode
β Saving will reverse the original record and apply your changes.
Month
Material
ONU Serial Numbers to Add
π· Scan
Each line = one serial. Tap
Scan
to scan barcodes one by one β they'll auto-append here.
FOC Serial Numbers to Add
π· Scan
Each line = one serial. Tap
Scan
to scan barcodes one by one β they'll auto-append here.
Stock Before Restock
0
units remaining
Quantity Added
Stock After Restock
0
units total
Restocked By
Note (optional)
Photo (optional)
π·
Tap to attach a photo of delivery
Cancel
Confirm Restock
Γ
Add Serial Number
Serial Number
Status
In Stock
Unused
Defective
Note / Brand / Batch info
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Add Serial
Γ
Serial Details
Close
Save Changes
Delete
Γ
Edit Stock
Set the current stock level manually.
Current Stock
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Save
🗑
Delete Ticket?
Permanently delete ticket for
Cancel
Yes, Delete
βΉ
Import from Google Sheets
β»
Select All
0 selected
Assign to:
Import β
First-time setup:
Paste your
Apps Script Web App URL
below, then tap Sync.
Need help setting it up? See the included
DITM_AppScript.gs
file.
Apps Script Web App URL
π
Sync from Google Sheets
βΉ
Subscriptions
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π‘ Due Soon (β€15d)
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Scan Barcode
Point camera at barcode or QR code
Γ
0 scanned
Scanned Serials
β or enter manually β
Use
Use
β Done β Save Scanned Serials
Γ
β
Confirm & Save
Please review all details carefully before saving.
β οΈ Make sure all information is
accurate
before confirming. Changes after saving may need admin approval.
β Go Back
β Confirm Save
βΉ
Dispatch Materials
οΌ
βΉ
Activity Log
βΉ
My Materials
Γ
Dispatch Materials
Technician *
β Select Technician β
Date
Materials to Dispatch
ONU Serials to Dispatch
π· Scan
Scan or type each ONU serial β one per line.
FOC Serials to Dispatch
π· Scan
Scan or type each FOC serial β one per line.
Note (optional)
Cancel
Confirm Dispatch
Γ
Add Company
Company Name *
Description
Brand Color
Choose brand color for topbar & accents
π€ Admin Account
Admin Full Name *
Admin Mobile Number *
Admin Passcode *
π
Company is Active
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Save Company
π Reset Admin Credentials
β οΈ Override Admin Login
Set a new phone and passcode for this company's admin. They will need to use these new credentials.
New Phone Number
New Passcode
π
π Apply Reset